Last updated: October 2026 — James Wilson, Ehrenbergers
At Spin Granny, we understand that choosing the right online casino can be challenging. That's why we've developed a comprehensive rating system to help players make informed decisions. Our methodology ensures that every casino review is thorough, fair, and transparent. This page explains exactly how we evaluate and rate casinos on our site.
We assess each casino across multiple important categories to provide you with a complete picture of what each operator offers.
We evaluate welcome bonuses, deposit matches, free spins, and ongoing promotions. We look beyond the headline numbers to assess wagering requirements, game restrictions, and whether bonuses provide genuine value to players. We also consider loyalty programs and VIP rewards.
A quality casino needs diverse gaming options. We examine the number of slots, table games, live dealer games, and specialty games available. We consider game variety from different providers and check whether the selection appeals to both casual and experienced players.
We review all available deposit and withdrawal options, including:
We assess processing times, fees, and minimum/maximum limits for each method.
Quality customer service is essential. We test support channels including live chat, email, and phone support. We evaluate response times, staff knowledge, and overall helpfulness. A casino that provides 24/7 multilingual support scores higher in our ratings.
Legitimate licensing is non-negotiable. We verify that casinos hold valid licenses from reputable jurisdictions such as Malta, the UK, Gibraltar, or Curacao. We check for regulatory compliance and investigate any history of complaints or regulatory issues.
Today's players expect seamless mobile gaming. We test casino apps and mobile websites on various devices. We assess loading speeds, game availability, navigation, and whether the mobile experience matches the desktop version's quality.
Every casino review at Spin Granny follows a standardized process to ensure consistency and accuracy.
Step 1: Initial Research - We gather information about the casino's licensing, ownership, and history.
Step 2: Account Creation - Our reviewers create accounts and test the signup process, claiming bonuses, and exploring the platform.
Step 3: Hands-On Testing - We play various games, test payment methods, and evaluate the overall user experience.
Step 4: Support Assessment - We contact customer service with questions to evaluate response quality and helpfulness.
Step 5: Compilation and Rating - We compile our findings and assign ratings based on our criteria.
Step 6: Regular Updates - Casinos are re-reviewed periodically to ensure our ratings remain current and accurate.
We use a clear five-star rating system:
Spin Granny maintains complete editorial independence in all casino reviews. We do not accept payment from casinos in exchange for favorable ratings. While some casinos may be affiliate partners, this relationship does not influence our ratings or reviews. Our primary commitment is to providing honest, accurate information to help players choose trustworthy casinos. Written by James Wilson.